Reconnect the Original 7 Seas Account

Identify the original sign-in method

Use earlier receipts, welcome messages and device settings to determine whether the profile used email, Apple, Google, Facebook or guest access. Record the player ID, display name, approximate creation date and last successful login without exposing passwords or recovery codes.

Preserve device and purchase evidence

Before clearing data or reinstalling, save the app version, device model, visible balance, recent order IDs and exact error. A guest profile may depend heavily on local device state, so destructive troubleshooting can remove the easiest link to the original account.

Recover the provider first

If the external email or social account is inaccessible, use that provider's official recovery process. Do not buy an account, borrow another identity or send authentication codes to someone claiming to reconnect the game. Return through the same verified app or hostname.

Ask support to join the evidence

Provide the original player ID, sign-in method, last access, device and masked purchase receipts. Ask whether the account can be relinked and how the existing coin balance will be preserved. Verify the ledger and purchase history after access returns.

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